South African AI technology & solutions

AI built around
your world.

Your processes. Your people. Your ambitions.
We turn them into intelligent solutions.

Jontinix builds bespoke AI solutions for businesses, government and education.

Built to your requirements. Supported beyond launch.

Intelligent products.
Delivered & supported by Jontinix.

Built for your requirements

Start with a challenge.
Build what moves you forward.

A better process, a better conversation or a better learning experience. We shape the technology around the outcome you need.

Process digitalisation

Make everyday work
flow better.

Replace repetitive steps and disconnected information with workflows that help your team get things done.

  • Document and information workflows
  • AI assistants for internal knowledge
  • Integration with existing systems
Explore your requirements
Customer & citizen engagement

Make every
conversation count.

Help people find answers, access services and share feedback through experiences designed around their needs.

  • Conversational service assistants
  • Guided enquiries and service journeys
  • Feedback and experience insights
Plan a better experience
Education & learning

Give learning
more possibilities.

Bring AI into teaching, learner support and school administration with educators involved from the start.

  • Teaching and revision support
  • Learner engagement and insight
  • School and education workflows
Talk about your school

Illustrative solution areas. Scope, integrations, language support and deployment are agreed for each project.

Different sectors. Shared possibilities.

Where could AI help you?

Explore a few starting points. Your organisation’s needs will shape the final solution.

For private sector organisations

More time for your people.
More insight for your decisions.

Give teams better tools, help customers get answers and turn everyday interactions into useful intelligence.

Discuss your business needs
01

Connect your workflowsBring documents, approvals and knowledge into a clearer process.

02

Understand your customersExplore feedback, research and call analytics to find what needs attention.

03

Support your teamUse AI assistance for routine enquiries and access to internal information.

The Jontinix product range

Purpose-built products.
Support from Jontinix.

Explore iPrepClass, Acumeni, SurveyNode and Call Centre CX with Jontinix. We help you choose the right solution, plan implementation and support your team.

Teaching & learning

iPrepClass

Keep learning moving beyond the classroom.

Teacher-led, AI-assisted teaching and learning. Curriculum-aligned revision, homework, marking support and learning insights help schools connect classroom teaching with study at home.

SchoolsRevision & feedbackTeacher oversight
Experience intelligence

Acumeni

Understand people. Make better decisions.

AI-powered customer and employee experience intelligence. Explore customer research with Acumeni Research, people and leadership feedback with Acumeni HR, and customer experience insights with Acumeni Pulse.

Customer researchStaff 360CX insights
Conversational research

SurveyNode

Listen at scale. Understand the “why”.

AI-led surveys across WhatsApp, SMS, email and the web. Adaptive follow-up questions and response analysis help organisations understand customer and citizen experiences.

Multi-channel surveysAdaptive questionsResponse analysis
Call analytics & agent learning

Call Centre CX

Hear your customers. Develop your agents.

AI call analysis, quality scoring and insight, with coaching and realistic role-play to support agent development. Connect what happens in customer calls with focused learning and practice.

Call intelligenceQuality scoringCoaching & role-play

Product availability, features and commercial terms are confirmed with Jontinix during scoping.

From first conversation to ongoing support

A clear path from idea to impact.

Start small enough to learn. Build carefully. Keep improving.

01

Understand

We listen to your goals, map the process and agree what success should look like.

02

Shape & prove

We scope a bespoke solution or product fit, then test the approach with a focused pilot.

03

Build & integrate

We develop, configure and connect the solution, with your team involved along the way.

04

Launch & support

We help your people get started, support adoption and review what to improve next.

People stay at the centre.

We discuss data handling, human oversight, access and hosting requirements at the start so the solution fits the way your organisation needs to work.

Meet Jontinix

South African focus.
Practical AI thinking.

Jontinix (Pty) Ltd is a South African AI technology and solutions provider, built around a simple idea: technology should serve the people who use it.

We work with private and government entities to identify where AI can make a useful difference, from digitalising processes to improving customer and citizen engagement, and supporting education.

Jontinix brings bespoke development, intelligent products, implementation and ongoing support together. Choose a solution built around your requirements, a product that fits your needs, or a carefully scoped combination. Our team helps you plan, get started and keep improving.

Let’s find your starting point
A little more clarity

Good questions.
Clear answers.

Can you build a solution for our specific process?

Yes. Bespoke AI solutions are built to agreed requirements. We start by understanding your workflow, users and systems, then agree the scope, delivery plan and measures of success.

Do we need to know exactly what we want?

No. Bring us a process that takes too long, a service that is difficult to access, or a learning challenge. Discovery helps us identify a practical starting point and whether AI is appropriate.

Can we start with one of your products?

Yes. Jontinix offers and supports iPrepClass, Acumeni, SurveyNode and Call Centre CX in South Africa. Our team can help you choose a product, plan implementation and scope any integration or ongoing support requirements.

What about data, hosting and human oversight?

These are discussed during scoping. We agree the information the solution needs, who can access it, any hosting or data location requirements, and where human review is needed before implementation.

How are projects priced?

We prepare a proposal after understanding the requirements. Bespoke development, product licences, integrations and ongoing support are scoped so you can see what is included before proceeding.

Your next step starts here

What could we
build for you?

Tell us about your organisation, your challenge and the outcome you have in mind.

Have a question or a project in mind? Email hello@jontinix.com or use the enquiry form when available.

South African office

Jontinix (Pty) Ltd
Pegasus Building 1
Pretoria 0181
South Africa

Registration number 2026/291839/07
Registered office: Equity Park Block A, 257 Brooklyn Road, Brooklyn, Pretoria 0181

Telephone: +27 12 140 2760

hello@jontinix.com

Please leave out confidential information and sensitive personal data.

Please email hello@jontinix.com while online enquiries are being connected.

Privacy notice

This notice explains how Jontinix handles personal information under the Protection of Personal Information Act, 2013 (POPIA).

Who we are

Jontinix (Pty) Ltd, registration number 2026/291839/07, registered office Equity Park Block A, 257 Brooklyn Road, Brooklyn, Pretoria 0181, South Africa, is the responsible party for personal information collected through this website.

What we collect

When you use the enquiry form we receive your name, work email address, organisation, sector, product interest and message. When you email or phone us, we receive the details you choose to share. This website uses no advertising or analytics scripts. Our hosting provider processes technical access logs to deliver and secure the website.

Why we use it

We use your information to respond to your enquiry, discuss the services you ask about, prepare proposals and keep a record of our business correspondence. We process it because you asked us to contact you. Providing it is voluntary, but without an email address we cannot reply. We will not add you to a mailing list unless you ask us to.

Who receives it

Jontinix staff and the service providers who work on our instructions: Web3Forms, which delivers form submissions to hello@jontinix.com, our email provider and our website host. We do not sell personal information.

Processing outside South Africa

Web3Forms and some of our service providers process information outside South Africa. By sending the enquiry form you agree to this transfer. You can email us instead if you prefer. See the Web3Forms privacy policy.

How long we keep it

We keep enquiries for up to 24 months after our last contact with you. If you become a client, we keep the records our agreement and the law require.

Your rights

You can ask what personal information we hold about you, ask us to correct or delete it, and object to its use. Contact our Information Officer at hello@jontinix.com or at our registered office.

If you are unhappy with how we handle your information, you can complain to the Information Regulator at inforegulator.org.za.

Before you share information

Please share only what is needed to discuss your project. Do not include passwords, identity numbers, confidential records or sensitive personal data.

Last updated 3 November 2026.