Connect your workflowsBring documents, approvals and knowledge into a clearer process.
02
Understand your customersExplore feedback, research and call analytics to find what needs attention.
03
Support your teamUse AI assistance for routine enquiries and access to internal information.
The Jontinix product range
Purpose-built products. Support from Jontinix.
Explore iPrepClass, Acumeni, SurveyNode and Call Centre CX with Jontinix. We help you choose the right solution, plan implementation and support your team.
Teaching & learningiP
iPrepClass
Keep learning moving beyond the classroom.
Teacher-led, AI-assisted teaching and learning. Curriculum-aligned revision, homework, marking support and learning insights help schools connect classroom teaching with study at home.
AI-powered customer and employee experience intelligence. Explore customer research with Acumeni Research, people and leadership feedback with Acumeni HR, and customer experience insights with Acumeni Pulse.
AI-led surveys across WhatsApp, SMS, email and the web. Adaptive follow-up questions and response analysis help organisations understand customer and citizen experiences.
AI call analysis, quality scoring and insight, with coaching and realistic role-play to support agent development. Connect what happens in customer calls with focused learning and practice.
Product availability, features and commercial terms are confirmed with Jontinix during scoping.
From first conversation to ongoing support
A clear path from idea to impact.
Start small enough to learn. Build carefully. Keep improving.
01
Understand
We listen to your goals, map the process and agree what success should look like.
02
Shape & prove
We scope a bespoke solution or product fit, then test the approach with a focused pilot.
03
Build & integrate
We develop, configure and connect the solution, with your team involved along the way.
04
Launch & support
We help your people get started, support adoption and review what to improve next.
✦
People stay at the centre.
We discuss data handling, human oversight, access and hosting requirements at the start so the solution fits the way your organisation needs to work.
Meet Jontinix
South African focus. Practical AI thinking.
Jontinix (Pty) Ltd is a South African AI technology and solutions provider, built around a simple idea: technology should serve the people who use it.
We work with private and government entities to identify where AI can make a useful difference, from digitalising processes to improving customer and citizen engagement, and supporting education.
Jontinix brings bespoke development, intelligent products, implementation and ongoing support together. Choose a solution built around your requirements, a product that fits your needs, or a carefully scoped combination. Our team helps you plan, get started and keep improving.
Can you build a solution for our specific process?+
Yes. Bespoke AI solutions are built to agreed requirements. We start by understanding your workflow, users and systems, then agree the scope, delivery plan and measures of success.
Do we need to know exactly what we want?+
No. Bring us a process that takes too long, a service that is difficult to access, or a learning challenge. Discovery helps us identify a practical starting point and whether AI is appropriate.
Can we start with one of your products?+
Yes. Jontinix offers and supports iPrepClass, Acumeni, SurveyNode and Call Centre CX in South Africa. Our team can help you choose a product, plan implementation and scope any integration or ongoing support requirements.
What about data, hosting and human oversight?+
These are discussed during scoping. We agree the information the solution needs, who can access it, any hosting or data location requirements, and where human review is needed before implementation.
How are projects priced?+
We prepare a proposal after understanding the requirements. Bespoke development, product licences, integrations and ongoing support are scoped so you can see what is included before proceeding.
Your next step starts here
What could we build for you?
Tell us about your organisation, your challenge and the outcome you have in mind.
Have a question or a project in mind? Email hello@jontinix.com or use the enquiry form when available.
South African office
Jontinix (Pty) Ltd Pegasus Building 1 Pretoria 0181 South Africa
Registration number 2026/291839/07 Registered office: Equity Park Block A, 257 Brooklyn Road, Brooklyn, Pretoria 0181